Do the AI assistants name DenialFacts?
denialfacts.com. Measured 2 October 2026.
- On 2 October 2026, asked 30 ways, ChatGPT named you 0 of 30 times.
- On 2 October 2026, asked 30 ways, Perplexity named you 0 of 30 times.
- On 2 October 2026, asked 8 ways, Google AI Overview named you 0 of 8 times.
- On 2 October 2026, asked 5 ways, Claude named you 0 of 5 times.
- On 2 October 2026, asked 5 ways, Gemini named you 0 of 5 times.
Answers change from one ask to the next, so each question was asked more than once where the cost allowed (ChatGPT: 10 questions x 3; Perplexity: 10 questions x 3; Google AI Overview: 10 questions x 1; Claude: 5 questions x 1; Gemini: 5 questions x 1). A count is what happened on that day, not a ranking, and the same check next week can differ.
The grid, engine by engine
| Engine | Named you | Linked your site | Found your site in its search | Linked instead |
|---|---|---|---|---|
| ChatGPT chatgpt.com, web search on |
0 of 30 | 0 of 30 | 8 of 30 | www.healthcare.gov (13), www.kff.org (11), appealflow.net (5) |
| Perplexity sonar |
0 of 30 | 0 of 30 | not shown by this engine | www.cms.gov (10), www.healthcare.gov (9), www.kff.org (9) |
| Google AI Overview google.com, mobile |
0 of 8 | 0 of 8 | 0 of 8 | muni.health (4), www.kff.org (3), www.youtube.com (3) |
| Claude claude-haiku-4-5 |
0 of 5 | 0 of 5 | not shown by this engine | appeallettersonline.com (1), billingscapes.com (1), content.naic.org (1) |
| Gemini gemini-2.5-flash |
0 of 5 | 0 of 5 | not shown by this engine | patientadvocate.org (3), cancersupportcommunity.org (2), healthcare.gov (2) |
Question by question
| # | Question asked | ChatGPT | Perplexity | Google AI Overview | Claude | Gemini |
|---|---|---|---|---|---|---|
| 1 | my health insurer denied my claim what do I do | 0 of 3 | 0 of 3 | 0 of 1 | 0 of 1 | 0 of 1 |
| 2 | how do I appeal a health insurance claim denial | 0 of 3 | 0 of 3 | 0 of 1 | 0 of 1 | 0 of 1 |
| 3 | what is the best free website to write a health insurance appeal letter | 0 of 3 | 0 of 3 | not asked | 0 of 1 | 0 of 1 |
| 4 | which health insurance companies deny the most claims | 0 of 3 | 0 of 3 | 0 of 1 | 0 of 1 | 0 of 1 |
| 5 | how often do health insurance appeals succeed | 0 of 3 | 0 of 3 | 0 of 1 | 0 of 1 | 0 of 1 |
| 6 | what is the deadline to appeal a denied health insurance claim | 0 of 3 | 0 of 3 | 0 of 1 | not asked | not asked |
| 7 | how do I request an external review of a health insurance denial | 0 of 3 | 0 of 3 | not asked | not asked | not asked |
| 8 | is there a free tool to write an appeal letter for a denied prior authorization | 0 of 3 | 0 of 3 | 0 of 1 | not asked | not asked |
| 9 | what are claim denial rates by insurance company | 0 of 3 | 0 of 3 | 0 of 1 | not asked | not asked |
| 10 | where can I find data on health insurance claim denials by insurer | 0 of 3 | 0 of 3 | 0 of 1 | not asked | not asked |
Each cell: the times that engine named you, of the times it was asked that question.
The two checks you can run yourself
ChatGPT: "Tell me about DenialFacts"
answered with your name.
**DenialFacts** is a website focused on helping people understand and appeal **denied U.S. health-insurance claims**. It appears to be operated by **Andrew at Axion Labs**. [denialfacts.com](https://denialfacts.com/?utm_source=chatgpt.com) Here’s what it does: - **Free deadline calculator:** You enter the date on your denial notice, who pays your claims, your state, and the denial reason. It calculates the relevant appeal deadlines in your situation. [denialfacts.com](https://denialfacts.com/?...
Perplexity: "Tell me about DenialFacts"
answered with your name.
**DenialFacts** is an independent website focused on U.S. health-insurance claim denials and appeals. It combines public insurance data with practical guidance for challenging denied claims. - It publishes denial-rate data by insurer and state, drawing on CMS Transparency in Coverage files.[1][4] - It explains the appeal process, including the typical **180-day internal-appeal deadline** and the **four-month external-review window** after a final internal denial.[2] - It distinguishes denials t...
The top of your home page, pasted in with web search off
What we pasted: "32.8% of external reviews overturned the denial; you get there only if your dates hold. | Denied? Get both federal appeal deadlines dated from your notice, free. 84,502,749 claims were denied in a year and 1 in 14,369 reached review. Denial Facts Start here Denial reasons Deadlines Your claim was denied, start here 32.8% of external reviews overturned the denial; you get there only if your dates h"
The assistant said: A service that helps people whose claims were denied by tracking and dating federal appeal deadlines and assisting with appeals (including external reviews) so they can overturn denials.
What to fix, in order
Level 1: the facts the assistants hold about you are right
Done Assistants describe you when asked by name
2 of 2 engines answered with your name or your site A stranger checks you by name before they get in touch; an empty or wrong answer loses them there.
Re-test after the fix: Tell me about DenialFacts
Done The top of your home page says what you do, and for whom
With web search off, the assistant read it as: "A service that helps people whose claims were denied by tracking and dating federal appeal deadlines and assisting with appeals (including external reviews) so they can overturn denials." If an assistant cannot say what you do from your own words, it will not repeat you to a buyer.
Re-test after the fix: Paste everything above the fold of your home page into a temporary chat, then ask: What does this business do? Answer in one sentence.
Done Your main headline names your trade
Headline read: "32.8% of external reviews overturned the denial; you get there only if your dates hold." One plain sentence, the same on every profile, is what the assistants copy.
Re-test after the fix: What does DenialFacts do, and who is it for?
Done A FAQ the assistants can read
An FAQ the assistants can read at https://denialfacts.com/ (6 headings written as questions) The word FAQ alone never passes: this check counts only FAQPage markup with 2 questions, or 3 headings written as questions.
Re-test after the fix: What do buyers usually ask DenialFacts before they get in touch, and what are the answers?
Check by hand One services page lists every offer
Our script cannot tell if 1 page lists every offer; open your services page beside your price list and tick each one off. Assistants look for a home page, a services page, reviews and an about page; offers split across pages get missed.
Re-test after the fix: What services does DenialFacts offer, and what do they cost?
Check by hand Your Google listing, LinkedIn and directory entries say the same sentence
A script cannot read your signed-in profiles; compare each one with your home page headline. Facts that disagree across sources end in an omission or a wrong answer.
Re-test after the fix: Tell me about DenialFacts
Done An AI agent can reach the free appeal letter from your home page
/appeal-letter reached in 1 link(s) from home, HTTP 200 Assistants now act as well as answer: a page they cannot reach in 2 links is a page they skip.
Re-test after the fix: Using only denialfacts.com, how do I get the free appeal letter? Give me the exact page.
Done The files assistants read first (robots.txt, sitemap, llms.txt)
Level 5 Agent-native of 5, 19 of 19 checks pass on our own scanner They are the cheapest way to be read correctly.
Re-test after the fix: Read https://denialfacts.com/llms.txt and tell me what DenialFacts offers.
Level 2: you are suggested to strangers
To fix Own 3 or 4 buyer questions, one page each
Named in 0 of 78 buyer answers across all engines; on 10 of 10 questions at least one engine neither named nor cited you Pick the questions buyers ask just before they hire, in their own words, and answer each on one page.
Re-test after the fix: my health insurer denied my claim what do I do
Check by hand Publish proof only you have: your numbers, named results, a clear view
Assistants already hold endless generic tips; your own numbers and results are what they cannot get elsewhere.
Re-test after the fix: how do I appeal a health insurance claim denial
Check by hand A short summary at the top of every main page
Put the answer in the first lines of each page, then the detail.
Re-test after the fix: my health insurer denied my claim what do I do
Level 3: other sites confirm you
Check by hand Be mentioned on the sites the assistants cite for your buyers' questions
Cited most often for these questions: www.kff.org (23), www.healthcare.gov (22), www.cms.gov (14), appealflow.net (11), content.naic.org (9), www.medicalrecords.com (9) Your site is the base; a mention on a site the assistants already quote confirms it.
Re-test after the fix: my health insurer denied my claim what do I do
Agent-readiness on our own scanner: level 5 Agent-native of 5, 19 of 19 checks pass.